HOTEL POLICIES & FAQ
FAQ
Browse the frequently asked questions below to learn more about your stay at Planters Inn Savannah. If you can't find the information you're looking for, please contact our team directly—we'll be happy to assist you and ensure a seamless stay in the heart of historic Savannah.
Our check-in is at 4:00 PM and our check-out is at 11:00 AM.
Yes, we offer late check-out for up to 3 hours past 11:00 AM for a $25 fee, subject to availability upon request at our front desk. Early check-in is subject to room availability on the day you arrive at no set fee; if your room is not ready when you arrive early, our front desk team will happily store your luggage.
Most reservations permit cancellations without penalty up to 48 hours prior to arrival, while cancellations within 48 hours will be charged one night's room rate plus tax to the card on file. Please note that special events may require deposits and feature adjusted cancellation timelines, and the total of your reservation will be charged two days prior to arrival.
All reservations must be guaranteed, and the total cost of your reservation will be charged to the card on file two days prior to your arrival (deposits and cancellation policies may change during special events). For your convenience, we accept American Express, MasterCard, Visa, and Discover cards.
Yes, our front desk is staffed 24 hours a day to assist you.
Yes, valet parking is available upon request for $34.95 per night with unlimited in/out privileges (fees are subject to change for holidays and special events). If you prefer to park yourself, nearby public parking garages are available independently from the hotel.
Yes, we offer valet parking upon request for $34.95 per night with full in-and-out privileges.
No, we do not feature on-site EV charging stations as part of our standard valet service. However, because we are located right on Reynolds Square in the heart of the Historic District, you are exceptionally close to the city's public charging network located in nearby public garages.
No, we do not operate a private airport shuttle or transportation service. However, our concierge team is happy to help you make private car service reservations or book pedicabs ahead of time.
You must be at least 21 years old to check in.
Yes, local taxis and rideshare services like Uber and Lyft operate regularly throughout the city of Savannah.
No, we do not have a swimming pool.
Yes, we offer a complimentary Wine and Cheese hour featuring a live piano player in our lobby every Monday through Friday evening.
No, pets are strictly prohibited on our property. Only task-trained service animals as defined under the ADA are permitted and must remain under their handler's control at all times; companion or emotional support animals are not permitted, and violations incur a minimum $250 cleaning fee and property removal.
Yes, we offer complimentary luggage storage for arriving and departing guests.
Our front desk is staffed 24 hours a day, and we maintain security camera monitoring throughout all common spaces on property.
Yes, our hotel is a 100% smoke-free establishment, and smoking in any non-smoking area is subject to a $150 fine. Guests looking to smoke are welcome to enjoy the open ambiance of Reynolds Square located directly outside our doors.
No, we are proud to be one of the only hotels in Savannah that does not charge mandatory resort or facility fees.
Yes, you may ship packages to the hotel prior to or during your stay. Please address packages to your full guest name and send them to our address: 29 Abercorn Street, Savannah, GA 31401.
No, we do not offer laundry or dry cleaning services on property.